Pursevalleyfactory.me has taken direct charge of the operations and has no further connection with pursevalley.cn or any other website whatsoever.
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Return Policy

7- DAY MONEY-BACK GUARANTEE

We guarantee your satisfaction and if for any reason you are unhappy with the items purchased from us, simply return them to us for an exchange or a full refund.

Return Procedure

Please contact our customer support by email through this contact form, by telephone or live chat during our office hours. Our agents are available from 8am – Midnight EST to answer your queries. A member of our support team will give you instructions on how to proceed, based on your specific needs.

  • Notify us of the request to refund or exchange within 7 days from the time of goods receipt.
  • All items (including all parts, accessories) must be returned to us via a courier.
  • There is no restocking fee whatsoever.

We issue refunds for any type of payment methods: Credit Card and Bitcoin.

We want to make shopping easy.  We hope that having clear and detailed return policy and procedures will help you feel better about your shopping experience.